A Gym receptionist is the first person you meet when you have buckled up enough courage and determination to step into the gym. So this person needs to be someone who makes you comfortable instantly and lets you know about the gym membership packages clearly.
If you want to be in this position, follow the points below to prepare a good resume!
Things you should put in a Gym Receptionist Resume
1. Objective or summary
Like any other job’s resume, the objective or summary point will be the first point on your CV. So make sure you state your qualifications, strong points and positive personal traits here in brief. Mention if you had any prior experience being a gymnast or a receptionist. Both of them will make the recruiters rely on you a lot more than other candidates.
Be specific regarding what you did in those jobs using enough action words to keep the readers interested in knowing more about you. This will inspire them to read the rest of your resume and all the hard work will pay off!
2. Physical fitness
Gym is the place where everyone goes to stay healthy. The people they see there inspire them to work harder to achieve their fitness goals. So it is evident, the gym employers would not want to hire someone on the front desk who does not represent the same values. That is why, you should be someone who is physically fit.
3. Warm personality
It is very important for any receptionist to have a warm personality and attitude. There will be many kinds of people coming at the gym. Some will be there to continue with their daily workout routines while some will come wondering what they can get from here. All these people will have many levels of attitude. So the receptionist has to know how to greet them handle them and maintain reputation of the business at the same time.
The gym receptionist has to explain the different membership packages and its price to the potential clients. Thus, he or she needs to speak clearly and have good interpersonal skills. An effective communication like that is very helpful to maintain the current client base, as well as expanding it by drawing more gym enthusiasts.
5. Clerical tasks
You have to do the typical clerical receptionist tasks like answering the phone calls, emails and other forms of digital communication. You will need to file the important documents and update the calendar. Other such gym receptionist duties include taking messages, routing information to respective personnel, monitoring attendance, collecting enrollment fees, providing toiletries and maintaining clerical records – either manually or by computer database.
A gym receptionist will need to maintain a tidy desk where all the brochures and products are properly presented. That is the first thing anybody coming into the gym sees, so it has to build that strong first impression.
7. Education and Training
There is no official requirement for a specific degree for a gym receptionist job. But usually such job holders have a degree beyond high school level like an associate’s degree or college study. Some candidates undergo a training program like that of personal fitness consultant. If you want to be hired with a high salary, you should get admitted to a similar program that provides certification. Inclusion of this alone in your gym receptionist resume can increase your chances of landing the job a lot higher.
8. Prior gym experience
This job is best for those people who have been previous gym trainers or have worked with such trainers. Such experience would give them a clear idea of how things work at a gym. They will have knowledge of the various work-out sessions and how to use the exercising tools. This will encourage the recruiter to hire you since you can also fill up for an absent trainer if need be. Besides, if the potential clients ask you details about the sets and exercise types, you can give them accurate suggestions based on your knowledge in this area.
9. Relevant interests
If you have hobbies or interests related to your job, you can also enlist them on the resume. These should be such interests which can represent you as a fitness-conscious person. For a gym receptionist candidate, that will be a huge plus point.
Salary range and job growth
According to the 2016 report made by US Bureau of Labor Statistics, the median annual salary for receptionists in general is $27,920 and their hourly rate is $13.42. The lower 25% among them earn $22,700 annually and the higher ones earn $34,280. The jobs in this area are estimated to grow by 9% within 2026 which is as fast as the average growth rate.
A Full Gym Receptionist Resume Sample
Boston, MA | 555-748-3647 | firstname.lastname@example.org
Friendly, customer-focused and motivated gym receptionist with more than 4 years of experience in both public and private sectors. Comprehensive experience in fitness training and nutritional diet. Capable of multitasking and handling sensitive situations in a diplomatic way. Proficient with computers and highly organized individual with 55 WPM typing speed.
• Clear communication
• Diligent organizer
• Health and fitness enthusiast
• Data entry
• Typing at 55 WPM
• MS Office
• Time management
• Fluent in Spanish
• Maintained a record of all guests and members coming in
• Handled all incoming calls and answered emails
• Resolved customer complaints
• Provided back-up supervision
• Performed body-wraps on clients
• Sold nutritional supplements on desk
• Maintained cleanliness of the gym
• First person of contact for clients
• Organize and reply to emails
• Administered payments made by members
• Dean’s List
• Award for Academic Excellence 2010, 2011
• Top Performer Award 3 times
• Checked in and out 50 people on a daily basis
Bachelor of Arts in Communications
University of California
San Francisco, USA
• Playing basketball
• Blogging about nutrition
• Running Youtube channel about fitness
Write your resume keeping your personality in mind. It should be a representation of the real you and paint an impressive picture to the readers. Half the interview is done with the resume. So make sure you are nailing it!